:root{--lagoon: #00786e;--lagoon-hover: #005b53;--lagoon-tint: #e6f3f1;--ink: #10282b;--ink-soft: #2c4245;--muted: #4a5f62;--sunset: #ff7a45;--sunset-tint: #fff0e9;--aqua: #5fd3c6;--page: #eef3f1;--card: #ffffff;--field: #f4f8f7;--line: #e1e8e6;--border: #c9d6d3;--danger: #9f1c14;--danger-tint: #fde8e6;--r-lg: 28px;--r-md: 20px;--r-sm: 14px;--shadow: 0 1px 2px rgba(16, 40, 43, .06), 0 12px 32px rgba(16, 40, 43, .08);color-scheme:light}*{box-sizing:border-box}html,body{margin:0;background:var(--page)}body{font-family:Plus Jakarta Sans,system-ui,-apple-system,Segoe UI,sans-serif;color:var(--ink);font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased}a{color:var(--lagoon);font-weight:600}a:hover{color:var(--lagoon-hover)}:focus-visible{outline:3px solid rgba(0,120,110,.4);outline-offset:2px}h1,h2,h3,p{margin:0}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;border:0}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:0 24px;border-radius:999px;border:1.5px solid transparent;font:inherit;font-weight:700;font-size:16px;cursor:pointer;text-decoration:none}.btn-primary{background:var(--lagoon);color:#fff}.btn-primary:hover{background:var(--lagoon-hover);color:#fff}.btn-secondary{background:#fff;color:var(--lagoon);border-color:var(--lagoon)}.btn-quiet{background:#fff;color:var(--ink);border-color:var(--border);font-weight:600;font-size:14px;min-height:44px;padding:0 16px}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-block{width:100%}.field{display:flex;flex-direction:column;gap:8px}.field label,.label{font-size:14px;font-weight:600}.input,.select{height:50px;border:1.5px solid var(--border);border-radius:999px;padding:0 20px;font:inherit;font-size:16px;color:var(--ink);background:#fff;width:100%}.input:focus,.select:focus,.textarea:focus{border-color:var(--lagoon)}.select.small{height:44px;font-size:14px;font-weight:600;width:auto;padding:0 14px}.textarea{width:100%;border:1.5px solid var(--border);border-radius:18px;padding:14px 16px;font:inherit;font-size:15px;color:var(--ink);resize:vertical;min-height:96px}.alert{display:flex;gap:12px;align-items:flex-start;border-radius:18px;padding:14px 16px;font-size:14px}.alert-error{background:var(--danger-tint);color:#7a1610}.alert-info{background:var(--lagoon-tint);color:#0b4a44}.auth-page{min-height:100vh;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:48px 16px;gap:28px}.auth-logo{width:300px;max-width:80%;height:auto;display:block}.auth-card{width:100%;max-width:440px;background:var(--card);border-radius:var(--r-lg);padding:40px;box-shadow:var(--shadow);display:flex;flex-direction:column;gap:24px}.auth-card.wide{max-width:900px}.auth-card form{display:flex;flex-direction:column;gap:18px}.auth-title{font-size:30px;font-weight:800;letter-spacing:-.02em;line-height:1.2}.auth-sub{color:var(--muted)}.demo-banner{font-size:13px;font-weight:700;color:#7a3410;background:#ffe4d7;border-radius:999px;padding:6px 14px}@media(max-width:480px){.auth-card{padding:28px 22px}}.code-input{font-size:22px;letter-spacing:.3em;text-align:center;font-weight:700}.steps{display:flex;flex-wrap:wrap;gap:32px}.steps>section{flex:1 1 320px;min-width:0;display:flex;flex-direction:column;gap:16px}.step-head{display:flex;align-items:center;gap:12px}.step-num{width:32px;height:32px;border-radius:999px;background:var(--lagoon);color:#fff;font-weight:800;font-size:15px;display:flex;align-items:center;justify-content:center;flex:0 0 auto}.step-num.off{background:var(--border);color:var(--ink)}.step-title{font-size:19px;font-weight:700}.checklist{margin:0;padding:14px 18px;list-style:none;background:var(--page);border-radius:18px;display:flex;flex-direction:column;gap:6px;font-size:14px}.checklist li:before{content:"○ ";color:var(--muted)}.checklist li.ok:before{content:"✓ ";color:var(--lagoon);font-weight:800}.qr{width:176px;height:176px;border-radius:18px;border:1px solid var(--line);background:#fff;padding:8px}.setup-key{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:14px;font-weight:600;background:var(--page);border-radius:10px;padding:8px 10px;overflow-wrap:anywhere}.check-row{display:flex;gap:12px;align-items:flex-start;font-size:15px;cursor:pointer}.check-row input{width:22px;height:22px;margin:0;accent-color:var(--lagoon);flex:0 0 auto}.hint{font-size:13px;color:var(--muted)}.shell{min-height:100vh;display:flex;flex-wrap:wrap;align-items:stretch}.sidebar{flex:1 1 220px;max-width:260px;padding:28px 20px;display:flex;flex-direction:column;gap:28px}.sidebar-logo{width:176px;height:auto;margin:4px 8px 0;display:block}.nav{display:flex;flex-direction:column;gap:6px}.nav-item{display:flex;align-items:center;gap:12px;min-height:46px;padding:0 16px;border-radius:999px;color:var(--ink);font-weight:600;font-size:15px;text-decoration:none;border:0;background:transparent;font-family:inherit;text-align:left}.nav-item[aria-current=page]{background:var(--ink);color:#fff;font-weight:700}.nav-item:disabled{color:#5e7174;cursor:not-allowed}.nav-count{margin-left:auto;min-width:24px;height:24px;border-radius:999px;background:var(--sunset);color:var(--ink);font-size:12px;font-weight:800;display:inline-flex;align-items:center;justify-content:center;padding:0 6px}.nav-soon{margin-left:auto;font-size:11px;font-weight:700;color:var(--muted);background:#dce5e2;border-radius:999px;padding:3px 8px}.me{margin-top:auto;background:#fff;border-radius:var(--r-md);padding:14px;display:flex;flex-direction:column;gap:10px}.me-row{display:flex;align-items:center;gap:10px;min-width:0}.avatar{width:38px;height:38px;border-radius:999px;background:var(--aqua);color:var(--ink);font-weight:800;font-size:14px;display:flex;align-items:center;justify-content:center;flex:0 0 auto}.me-name{font-weight:700;font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.me-role{font-size:12px;color:var(--muted)}.link-button{background:none;border:0;padding:0;font:inherit;color:var(--lagoon);font-weight:600;font-size:13px;cursor:pointer;text-align:left}.main{flex:999 1 560px;min-width:0;padding:28px 28px 40px;display:flex;flex-direction:column;gap:22px}@media(max-width:860px){.sidebar{max-width:none;flex-basis:100%;flex-direction:row;flex-wrap:wrap;align-items:center;padding:16px;gap:12px}.sidebar-logo{width:132px;margin:0 8px 0 0}.nav{flex-direction:row;flex-wrap:wrap}.me{margin:0 0 0 auto;flex-direction:row;align-items:center;padding:8px 14px}.me-role{display:none}.main{padding:8px 16px 32px}}.page-head{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:20px}.page-title{font-size:32px;font-weight:800;letter-spacing:-.02em;line-height:1.15}.page-sub{color:var(--muted);margin-top:6px}.badge-sample{font-size:12px;font-weight:700;color:#7a3410;background:#ffe4d7;border-radius:999px;padding:4px 10px;vertical-align:middle;margin-left:10px}.stats{display:flex;gap:12px;flex-wrap:wrap}.stat{background:#fff;border-radius:var(--r-md);padding:14px 20px;display:flex;flex-direction:column;min-width:150px}.stat-label{font-size:13px;font-weight:600;color:var(--muted)}.stat-value{font-size:28px;font-weight:800;letter-spacing:-.02em;line-height:1.2}.stat-value.good{color:var(--lagoon)}.stat-foot{font-size:12px;color:var(--muted)}.toolbar{display:flex;flex-wrap:wrap;gap:10px;align-items:center}.toolbar .spacer{flex:1 1 20px}.tabs{display:flex;flex-wrap:wrap;gap:8px}.tab{display:inline-flex;align-items:center;gap:8px;min-height:44px;padding:0 18px;border-radius:999px;border:1.5px solid var(--border);background:#fff;color:var(--ink);font:inherit;font-weight:700;font-size:14px;cursor:pointer}.tab[aria-selected=true]{background:var(--ink);border-color:var(--ink);color:#fff}.tab-count{font-size:12px;font-weight:800;border-radius:999px;padding:2px 8px;background:var(--page)}.tab[aria-selected=true] .tab-count{background:#ffffff2e}.toggle-hangups{min-height:44px;padding:0 16px;border-radius:999px;border:1.5px dashed #9fb3af;background:transparent;color:var(--muted);font:inherit;font-weight:600;font-size:14px;cursor:pointer}.inbox{display:flex;flex-wrap:wrap;gap:20px;align-items:flex-start}.call-list{flex:1 1 340px;min-width:0;max-height:calc(100vh - 120px);overflow-y:auto;background:#fff;border-radius:24px;padding:10px;display:flex;flex-direction:column;gap:6px;margin:0;list-style:none;position:sticky;top:16px}.call-row{display:flex;flex-direction:column;gap:4px;width:100%;text-align:left;padding:14px 16px;border-radius:18px;border:1.5px solid transparent;background:#fff;font:inherit;color:var(--ink);cursor:pointer}.call-row:hover{background:var(--field)}.call-row[aria-current=true]{background:var(--lagoon-tint);border-color:var(--lagoon)}.row-top,.row-mid{display:flex;align-items:center;justify-content:space-between;gap:8px}.row-when{font-size:12px;font-weight:600;color:var(--muted);white-space:nowrap}.row-reason{font-size:16px;font-weight:700;line-height:1.3}.row-who{font-size:14px}.row-meta{font-size:12px;color:var(--muted)}.row-flag{font-size:12px;font-weight:700;white-space:nowrap}.row-flag.done{color:var(--lagoon)}.row-flag.warn{color:var(--danger)}.row-flag.note{color:#7a3410}.empty{padding:40px 20px;text-align:center;color:var(--muted)}.type-chip{display:inline-flex;align-items:center;gap:6px;padding:3px 10px;border-radius:999px;font-size:12px;font-weight:700;white-space:nowrap}.type-chip .dot{width:8px;height:8px;border-radius:999px}.type-chip.large{font-size:13px;padding:5px 12px}.type-emergency{background:#ffe9e6;color:#9f1c14}.type-emergency .dot{background:#ff6b57}.type-refill{background:#e2f6ea;color:#16663a}.type-refill .dot{background:#3cc57a}.type-appointment{background:#e6f1fc;color:#1d4f91}.type-appointment .dot{background:#4a9bea}.type-message{background:#ecefef;color:#3f4d50}.type-message .dot{background:#6b7a7d}.type-none,.type-error{background:#f3f5f5;color:#55666a}.type-none .dot,.type-error .dot{background:#b4bfc1}.detail{flex:999 1 480px;min-width:0;background:#fff;border-radius:24px;padding:28px;display:flex;flex-direction:column;gap:24px}.detail-top{display:flex;flex-wrap:wrap;gap:12px;align-items:center;justify-content:space-between}.chips{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.pill{padding:5px 12px;border-radius:999px;background:var(--page);font-size:13px;font-weight:700}.pill-note{background:#ffe4d7;color:#7a3410}.actions{display:flex;flex-wrap:wrap;gap:10px;align-items:center}.done-badge{display:inline-flex;align-items:center;gap:8px;min-height:44px;padding:0 16px;border-radius:999px;background:var(--lagoon-tint);color:#005b53;font-size:14px;font-weight:700}.detail-title{font-size:26px;font-weight:800;letter-spacing:-.02em;line-height:1.2}.summary{font-size:16px;line-height:1.6;color:var(--ink-soft);margin-top:10px}.facts{margin:0;display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:10px}.fact{background:var(--field);border-radius:16px;padding:12px 14px}.fact dt{font-size:12px;font-weight:600;color:var(--muted)}.fact dd{margin:0;font-size:15px;font-weight:700;overflow-wrap:anywhere}.pref{display:flex;align-items:center;gap:14px;border:2px solid var(--lagoon);border-radius:18px;padding:14px 18px}.pref-icon{width:40px;height:40px;border-radius:999px;background:var(--lagoon-tint);color:var(--lagoon);display:flex;align-items:center;justify-content:center;flex:0 0 auto}.pref-value{font-size:18px;font-weight:800}.section-label{font-size:13px;font-weight:700;color:var(--muted);text-transform:uppercase;letter-spacing:.06em}.section{display:flex;flex-direction:column;gap:10px}.details{margin:0;border:1.5px solid var(--line);border-radius:18px;overflow:hidden}.details>div{display:flex;flex-wrap:wrap;gap:4px 16px;padding:12px 16px;border-bottom:1px solid var(--line)}.details>div:last-child{border-bottom:0}.details dt{flex:0 0 160px;font-size:14px;font-weight:600;color:var(--muted)}.details dd{margin:0;flex:1 1 200px;font-size:15px}.recording audio{width:100%}.recording-unavailable{background:var(--page);border-radius:999px;padding:12px 20px;font-size:14px;color:var(--muted)}.transcript{margin:0;padding:0;list-style:none;display:flex;flex-direction:column;gap:10px}.turn{display:flex;flex-direction:column;gap:4px;max-width:85%}.turn.agent{align-items:flex-start}.turn.caller{align-items:flex-end;align-self:flex-end}.turn-who{font-size:12px;font-weight:700;color:var(--muted)}.turn.agent .turn-who{color:var(--lagoon)}.bubble{border-radius:18px;padding:10px 14px;font-size:15px;line-height:1.5}.turn.agent .bubble{background:var(--lagoon-tint);border-top-left-radius:4px}.turn.caller .bubble{background:#f1f3f3;border-top-right-radius:4px}.save-status{min-height:18px;margin:6px 0 0;font-size:12px;color:var(--muted)}.save-status.save-error{color:var(--danger, #b42318);font-weight:600}.back{display:none}@media(max-width:1023px){.call-list{position:static;max-height:none}.inbox.has-selection .call-list{display:none}.inbox:not(.has-selection) .detail{display:none}.back{display:inline-flex}.detail{padding:22px}}.sidebar{position:sticky;top:0;align-self:flex-start;height:100vh;overflow-y:auto;gap:20px}.sidebar-top{display:flex;align-items:center;justify-content:space-between;gap:12px}.menu-button{display:none;align-items:center;gap:8px;min-height:44px;padding:0 16px;border-radius:999px;border:1.5px solid var(--border);background:#fff;color:var(--ink);font:inherit;font-weight:700;font-size:14px;cursor:pointer}.nav{gap:2px}.nav-head{width:100%;cursor:pointer;min-height:42px}.nav-head:hover{background:#ffffffb3}.nav-head.is-current{color:var(--lagoon)}.nav-chevron{margin-left:auto;display:inline-flex;color:var(--muted);transition:transform .15s}.nav-count+.nav-chevron{margin-left:8px}.nav-chevron.open{transform:rotate(90deg)}.nav-pages{list-style:none;margin:2px 0 8px;padding:0 0 0 30px;display:flex;flex-direction:column;gap:2px}.nav-page{display:flex;align-items:center;gap:8px;min-height:36px;padding:0 14px;border-radius:999px;font-size:14px;font-weight:600;color:var(--ink);text-decoration:none}a.nav-page:hover{background:#ffffffb3;color:var(--ink)}a.nav-page.active{background:var(--ink);color:#fff}a.nav-page.active .nav-count{background:var(--sunset);color:var(--ink)}.nav-page.is-soon{color:#5e7174;font-weight:500}.nav-page.is-soon .nav-soon{font-size:10px;padding:2px 7px}.nav-page .nav-count{margin-left:auto}@media(max-width:860px){.sidebar{position:static;height:auto;overflow:visible;flex-direction:column;align-items:stretch}.sidebar-top{width:100%}.menu-button{display:inline-flex}.sidebar .nav,.sidebar .me{display:none}.sidebar.menu-open .nav{display:flex;flex-direction:column;flex-wrap:nowrap;background:#fff;border-radius:var(--r-md);padding:10px}.sidebar.menu-open .me{display:flex;margin:0}}.mockup-banner{background:var(--sunset-tint);border:1.5px solid #ffc7ad;color:#7a3410;border-radius:18px;padding:10px 16px;font-size:14px}.icon-button{width:44px;height:44px;border-radius:999px;border:1.5px solid var(--border);background:#fff;color:var(--ink);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;flex:0 0 auto}.icon-button:hover{border-color:var(--lagoon)}.flip{display:inline-flex;transform:rotate(180deg)}.date-nav{display:flex;align-items:center;gap:6px}.sched-date{font-size:20px;font-weight:800;letter-spacing:-.01em;margin-left:6px}.sched-stats{display:flex;flex-wrap:wrap;gap:8px}.sched-stats>span{background:#fff;border-radius:999px;padding:6px 14px;font-size:14px}.sched-stats .warn{background:var(--sunset-tint);color:#7a3410}.sched-scroll{background:#fff;border-radius:24px;overflow:auto;max-height:calc(100vh - 300px);min-height:440px}.sched-grid{display:grid;position:relative}.sched-corner,.sched-col-head{position:sticky;top:0;z-index:3;background:#fff;border-bottom:1.5px solid var(--line)}.sched-corner{left:0;z-index:4}.sched-col-head{padding:12px 14px;display:flex;flex-direction:column;border-left:1px solid var(--line)}.col-name{font-weight:800;font-size:15px}.col-role{font-size:12px;color:var(--muted);font-weight:600}.sched-gutter{position:sticky;left:0;z-index:2;background:#fff;border-right:1px solid var(--line)}.hour-label{position:absolute;right:8px;transform:translateY(-50%);font-size:11px;font-weight:700;color:var(--muted);white-space:nowrap;background:#fff;padding:0 2px}.hour-label:first-child{transform:none;top:2px!important}.sched-col{position:relative;border-left:1px solid var(--line);cursor:copy;background-image:linear-gradient(to bottom,var(--line) 1px,transparent 1px),linear-gradient(to bottom,transparent calc(50% - .5px),#f1f5f4 calc(50% - .5px),#f1f5f4 calc(50% + .5px),transparent calc(50% + .5px))}.now-line{position:absolute;left:0;right:0;height:2px;background:var(--danger);z-index:1;pointer-events:none}.now-line:before{content:"";position:absolute;left:-5px;top:-4px;width:10px;height:10px;border-radius:999px;background:var(--danger)}.appt{position:absolute;z-index:1;display:flex;flex-direction:column;gap:2px;overflow:hidden;text-align:left;cursor:pointer;border:1px solid transparent;border-left-width:4px;border-radius:10px;padding:4px 8px;font:inherit;color:var(--ink)}.appt:hover{z-index:2;box-shadow:var(--shadow)}.appt.selected{outline:2.5px solid var(--ink);outline-offset:1px;z-index:2}.appt.short{flex-direction:row;align-items:center;padding-top:0;padding-bottom:0}.appt-line{display:flex;align-items:center;gap:6px;min-width:0}.appt-title{font-size:13px;font-weight:800;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;min-width:0}.appt-kind{margin-left:auto;font-size:10px;font-weight:800;text-transform:uppercase;letter-spacing:.04em;opacity:.75;white-space:nowrap}.appt-reason{font-size:12px;line-height:1.35;color:var(--ink-soft);overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.appt-alerts{display:flex;flex-wrap:wrap;gap:4px}.alert-chip{font-size:10px;font-weight:800;color:#7a1610;background:#fde8e6;border-radius:999px;padding:1px 7px;white-space:nowrap}.appt.status-done,.appt.status-no_show{opacity:.55}.appt.status-no_show .appt-title{text-decoration:line-through}.kind-exam{background:#e9f2fd;border-color:#4a9bea}.kind-vaccines{background:#e5f6ec;border-color:#3cc57a}.kind-recheck{background:#e2f6f3;border-color:#2fb3a3}.kind-sick{background:#fff0e9;border-color:#ff7a45}.kind-surgery{background:#f0eafb;border-color:#8a6ad8}.kind-dental{background:#f7ecfa;border-color:#b06ac9}.kind-tech{background:#eef3f1;border-color:#6b8f8a}.kind-dropoff{background:#f3f5f5;border-color:#9aa8aa}.kind-euthanasia{background:#f2eef5;border-color:#8c7a99}.kind-block{background:repeating-linear-gradient(135deg,#f1f4f3,#f1f4f3 6px,#e7edeb 6px,#e7edeb 12px);border-color:#c3cfcc;color:var(--muted)}.kind-chip{display:inline-flex;align-items:center;border-radius:999px;padding:4px 12px;font-size:13px;font-weight:700;border:0;border-left-width:4px;border-left-style:solid}.status-dot{width:9px;height:9px;border-radius:999px;flex:0 0 auto;display:inline-block;vertical-align:middle}.s-booked{border:2px solid #8a9a9d;background:#fff}.s-confirmed{background:var(--lagoon)}.s-checked_in{background:var(--sunset)}.s-in_exam{background:#4a9bea}.s-done{background:#8a9a9d}.s-no_show{background:var(--danger)}.week{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:12px}.week-day{background:#fff;border-radius:22px;padding:10px;display:flex;flex-direction:column;gap:8px;min-width:0}.week-day.today{outline:2px solid var(--lagoon)}.week-head{display:flex;align-items:baseline;gap:8px;border:0;background:var(--field);border-radius:16px;padding:10px 14px;font:inherit;color:var(--ink);cursor:pointer;text-align:left}.week-head:hover{background:var(--lagoon-tint)}.week-dow{font-weight:700;font-size:14px;color:var(--muted)}.week-date{font-weight:800;font-size:22px}.week-count{margin-left:auto;font-size:12px;font-weight:700;color:var(--muted)}.week-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:4px;max-height:520px;overflow-y:auto}.week-empty{color:var(--muted);font-size:13px;padding:8px 6px}.week-appt{width:100%;display:grid;grid-template-columns:64px 1fr;gap:0 6px;text-align:left;border:0;border-left-width:4px;border-left-style:solid;border-radius:10px;padding:6px 8px;font:inherit;color:var(--ink);cursor:pointer}.week-time{font-size:12px;font-weight:700;color:var(--muted);grid-row:span 2}.week-pet{font-size:13px;font-weight:800;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.week-col{font-size:11px;color:var(--muted)}.drawer{position:fixed;top:12px;right:12px;bottom:12px;width:min(440px,calc(100vw - 24px));z-index:20;background:#fff;border-radius:24px;box-shadow:0 8px 24px #10282b1f,0 32px 64px #10282b2e;display:flex;flex-direction:column;overflow:hidden}.drawer-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 18px 12px 24px;border-bottom:1px solid var(--line)}.drawer-title{font-size:20px;font-weight:800;letter-spacing:-.01em;line-height:1.25}.drawer-body{padding:18px 24px 28px;overflow-y:auto;display:flex;flex-direction:column;gap:18px}.drawer-reason{font-size:17px;font-weight:700}.drawer .facts{grid-template-columns:1fr 1fr}.fact-sub{font-size:13px;font-weight:500;color:var(--muted)}.precautions{display:flex;gap:10px;align-items:flex-start;background:#fde8e6;color:#7a1610;border-radius:16px;padding:12px 14px;font-size:14px}.form-stack{display:flex;flex-direction:column;gap:16px}.field-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}.picked{display:flex;align-items:center;justify-content:space-between;gap:12px;background:var(--lagoon-tint);border-radius:18px;padding:12px 16px}.picked-name{font-weight:800;font-size:15px}.matches{list-style:none;margin:0;padding:6px;border:1.5px solid var(--line);border-radius:18px;display:flex;flex-direction:column;gap:2px}.match{width:100%;display:flex;flex-direction:column;text-align:left;border:0;background:transparent;border-radius:12px;padding:8px 12px;font:inherit;color:var(--ink);cursor:pointer}.match:hover,.match:focus-visible{background:var(--field)}@media(max-width:480px){.field-row,.drawer .facts{grid-template-columns:1fr}}.nav-item svg,.nav-page svg,.btn svg{flex:0 0 auto}.appt-reason{-webkit-line-clamp:1}.appt.tall .appt-reason{-webkit-line-clamp:3}.appt.narrow .appt-kind{display:none}@media(max-width:1180px){.appt-kind{display:none}}.main.dense{padding-top:14px;gap:10px}.sched-head{display:flex;flex-wrap:wrap;align-items:center;gap:6px 14px}.sched-title{font-size:26px}.sched-sub{color:var(--muted);font-size:14px}.badge-mockup{font-size:11px;font-weight:800;color:#7a3410;background:#ffe4d7;border-radius:999px;padding:3px 10px;white-space:nowrap;cursor:help}.btn-compact{min-height:42px;padding:0 18px;font-size:15px}.btn-small{min-height:36px;padding:0 12px;font-size:13px}.sched-toolbar{gap:8px}.sched-toolbar .select.small,.sched-toolbar .tab,.sched-toolbar .btn-quiet{min-height:38px;height:38px}.sched-toolbar .icon-button{width:38px;height:38px}.sched-date{font-size:18px}.sched-stats{gap:6px}.sched-stats>span{padding:5px 12px;font-size:13px}.sched-scroll{max-height:calc(100vh - 190px);min-height:420px}.sched-col.drop-target{background-color:#f6fbfa}.sched-scroll.dragging,.sched-scroll.dragging *{cursor:grabbing!important;-webkit-user-select:none;user-select:none}.appt{cursor:grab}.appt.lifted{opacity:.3}.drag-ghost{left:3px;width:calc(100% - 6px);z-index:5;box-shadow:var(--shadow);outline:2px dashed var(--ink);outline-offset:1px;pointer-events:none}.drag-time{font-size:12px;font-weight:800;color:var(--ink)}.appt-reason .appt-kind{margin:0;font-size:12px;font-weight:700;text-transform:none;letter-spacing:0;opacity:1;display:inline}@media(max-width:1180px){.appt-reason .appt-kind{display:inline}}.appt.caution{box-shadow:inset 0 0 0 1.5px #d64535}.st{width:14px;height:14px;border-radius:999px;flex:0 0 auto;display:inline-flex;align-items:center;justify-content:center;vertical-align:-2px}.st svg{stroke-width:3.5}.st-booked{background:#fff;border:1.5px solid #e07020;color:#c25e14}.st-confirmed{background:var(--lagoon);color:#fff}.st-checked_in{background:var(--sunset);box-shadow:inset 0 0 0 3px #fff,0 0 0 1.5px var(--sunset)}.st-in_exam{background:#4a9bea;box-shadow:inset 0 0 0 3px #fff,0 0 0 1.5px #4a9bea}.st-done{background:#8a9a9d;color:#fff}.st-no_show{background:var(--danger);color:#fff}.ci-row{margin-left:auto;display:inline-flex;gap:3px;flex:0 0 auto}.ci{display:inline-flex;align-items:center;justify-content:center;color:#4d6366}.caution-mark{display:inline-flex;color:#fff;background:#d64535;border-radius:6px;padding:1px;flex:0 0 auto}.caution-mark svg{stroke-width:2.6}.vip-mark{display:inline-flex;color:#fff;background:#d99a00;border-radius:999px;padding:2px;flex:0 0 auto;vertical-align:-2px}.vip-mark svg{fill:currentColor}.legend{list-style:none;margin:0;padding:0;display:flex;flex-wrap:wrap;gap:6px 16px;font-size:12px;color:var(--muted);align-items:center}.legend li{display:inline-flex;align-items:center;gap:6px}.legend-tip{margin-left:auto;font-style:italic}.toast{position:fixed;left:50%;bottom:20px;transform:translate(-50%);z-index:30;display:flex;align-items:center;gap:14px;max-width:min(640px,calc(100vw - 32px));background:var(--ink);color:#fff;border-radius:18px;padding:12px 12px 12px 18px;font-size:14px;box-shadow:0 12px 32px #10282b4d}.toast.warn{background:#6b2a0c}.toast-undo{border:0;background:#fff;color:var(--ink);border-radius:999px;padding:7px 14px;font:inherit;font-weight:800;font-size:13px;cursor:pointer;flex:0 0 auto}.toast-close{border:0;background:transparent;color:#fff;display:inline-flex;cursor:pointer;padding:4px;flex:0 0 auto}.status-pill{display:inline-flex;align-items:center;gap:6px}.sp-booked{background:#fff1e6;color:#8a3d0b}.sp-confirmed{background:var(--lagoon-tint);color:#005b53}.vip-pill{display:inline-flex;align-items:center;gap:6px;background:#fff4d6;color:#7a5300}.vip-pill svg{fill:currentColor}.precautions{background:#fff4e5;color:#6b3a00}.precautions.danger{background:#fde8e6;color:#7a1610;border:1.5px solid #f0b4ad}.contact-log{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px;font-size:14px}.contact-log li{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.log-buttons,.move-closed,.move-actions,.next-available{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.move-box{background:var(--field);border-radius:18px;padding:14px}.field-row.three{grid-template-columns:1.3fr 1fr 1fr}.move-box .input,.move-box .select{height:44px;padding:0 12px;font-size:14px}.alert-warn{background:#fff1e6;color:#6b2a0c}.warn-text{color:#8a3d0b;font-weight:600}@media(max-width:480px){.field-row.three{grid-template-columns:1fr}}.appt.narrow .appt-reason .appt-kind{display:inline}.sched-col .now-line:before{display:none}.sched-col.first-col .now-line:before{display:block}.st-confirmed{background:#2f7fd6;color:#fff}.st-checked_in{background:#22a05a;box-shadow:none;border:0}.st-in_exam{background:#fff;box-shadow:inset 0 0 0 4px #22a05a}.st-no_show{background:#d64535;color:#fff}.sp-confirmed{background:#e6f0fb;color:#1d4f91}.sp-checked_in,.sp-in_exam{background:#e3f5ea;color:#16663a}.sp-no_show{background:#fde8e6;color:#7a1610}.sched-col-head{position:sticky}.col-resizer{position:absolute;top:0;right:-5px;width:10px;height:100%;cursor:col-resize;z-index:5;touch-action:none}.col-resizer:after{content:"";position:absolute;top:25%;bottom:25%;left:4px;width:2px;border-radius:2px;background:transparent}.col-resizer:hover:after,.col-resizer:focus-visible:after{background:var(--lagoon)}body.col-resizing,body.col-resizing *{cursor:col-resize!important;-webkit-user-select:none;user-select:none}.zoom{display:inline-flex;align-items:center;gap:4px;background:#fff;border-radius:999px;padding:0 3px;border:1.5px solid var(--border);height:38px}.zoom .icon-button{width:30px;height:30px;border:0}.zoom .icon-button:disabled{opacity:.35;cursor:default}.zoom-label{font-size:13px;font-weight:700;min-width:58px;text-align:center}.appt.short .appt-line{min-height:0}.col-resizer{right:0;width:9px}.col-resizer:after{left:5px}.appt.tiny{padding:0 6px;border-radius:6px;border-left-width:3px}.appt.tiny .appt-title{font-size:11px;line-height:1.1}.appt.tiny .ci-row,.appt.tiny .vip-mark{display:none}.appt.tiny .st{width:11px;height:11px}.sched-head .tabs .tab{min-height:38px;height:38px}.search-input{height:38px;min-height:38px;width:260px;max-width:100%;padding:0 16px;font-size:14px}.icon-button.small{width:34px;height:34px}.empty-card{background:#fff;border-radius:24px;padding:32px;text-align:center}.empty-title{font-weight:800;font-size:18px;margin-bottom:4px}.appt-table{background:#fff;border-radius:24px;overflow:hidden}.appt-row{display:grid;grid-template-columns:92px minmax(200px,2fr) 150px minmax(120px,1fr) 90px 150px minmax(190px,auto);gap:12px;align-items:center;padding:10px 18px;border-top:1px solid var(--line);font-size:14px}.appt-row.selected{background:var(--lagoon-tint)}.appt-row-head{border-top:0;font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.05em;color:var(--muted);padding-top:14px;padding-bottom:10px}.appt-day{padding:10px 18px 6px;background:var(--field);font-weight:800;font-size:14px;border-top:1px solid var(--line)}.ar-time{display:flex;flex-direction:column;font-weight:800}.ar-who{display:flex;flex-direction:column;min-width:0}.ar-open{display:flex;align-items:center;gap:6px;border:0;background:transparent;padding:0;font:inherit;color:var(--ink);cursor:pointer;text-align:left;min-width:0}.ar-open:hover .ar-pet{text-decoration:underline}.ar-pet{font-weight:800;white-space:nowrap}.ar-client{color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.ar-with{display:flex;flex-direction:column}.ar-status{display:inline-flex;align-items:center;gap:6px;font-weight:600}.ar-actions{display:flex;gap:6px;justify-content:flex-end;align-items:center}.appt-row .kind-chip{font-size:12px;padding:3px 10px}.appt-row .ci-row{margin-left:0}@media(max-width:1100px){.appt-row-head{display:none}.appt-row{grid-template-columns:76px minmax(0,1.4fr) minmax(0,1fr) auto;grid-template-areas:"time who reached status" "time kind with actions";row-gap:8px}.appt-row>:nth-child(1){grid-area:time;align-self:start}.appt-row>:nth-child(2){grid-area:who}.appt-row>:nth-child(3){grid-area:kind}.appt-row>:nth-child(4){grid-area:with}.appt-row>:nth-child(5){grid-area:reached}.appt-row>:nth-child(3){justify-self:start}.appt-row>:nth-child(6){grid-area:status;justify-self:end}.appt-row>:nth-child(7){grid-area:actions}}@media(max-width:560px){.appt-row{grid-template-columns:64px 1fr;grid-template-areas:"time who" "time status" "time kind" "time with" "time actions"}.appt-row>:nth-child(3){justify-self:start}.appt-row>:nth-child(5){display:none}.appt-row>:nth-child(6),.appt-row>:nth-child(7){justify-self:start}.ar-actions{justify-content:flex-start;flex-wrap:wrap}}.kind-chip{border-width:1.5px;border-style:solid}.print-only{display:none}@media print{@page{margin:12mm}body{background:#fff!important}.sidebar,.sched-head,.toolbar,.tabs,.toast,.drawer,.legend,.ar-actions,.appt-row-head,.empty-card .hint{display:none!important}.shell{display:block!important}.main,.main.dense{padding:0!important;gap:8px!important;max-width:none!important}.print-only{display:block!important}.print-head{display:flex!important;flex-direction:column;gap:2px;margin-bottom:8px;font-size:12pt}.print-head strong{font-size:15pt}.print-meta{font-size:9pt;color:#555}.appt-table{border-radius:0!important;border-top:1.5px solid #000}.appt-row,.appt-row.selected{grid-template-columns:70px minmax(0,2.2fr) 110px minmax(0,1fr) 60px 100px!important;grid-template-areas:none!important;gap:8px!important;padding:6px 0!important;font-size:10pt;background:none!important;break-inside:avoid;border-top:1px solid #bbb}.appt-row>*{grid-area:auto!important;justify-self:start!important;display:flex}.appt-row>:nth-child(5){display:flex!important}.appt-day{background:none!important;padding:10px 0 4px!important;font-size:11pt;border-top:1.5px solid #000;break-after:avoid}.print-extra{font-size:9pt;color:#333;margin-top:2px}.kind-chip,.caution-mark,.vip-mark,.st{-webkit-print-color-adjust:exact;print-color-adjust:exact}.ar-open{pointer-events:none}}.hover-card{position:fixed;z-index:40;pointer-events:none;background:#fff;border-radius:18px;padding:14px 16px;box-shadow:0 6px 18px #10282b24,0 22px 48px #10282b2e;display:flex;flex-direction:column;gap:8px;font-size:13px;animation:hc-in .12s ease-out}@keyframes hc-in{0%{opacity:0;transform:translateY(4px)}to{opacity:1;transform:none}}.hc-title{font-weight:800;font-size:15px;line-height:1.3}.hover-card .kind-chip,.hover-card .pill{font-size:12px;padding:3px 10px}.hc-reason{font-weight:700}.hc-alert{display:flex;gap:6px;align-items:center;background:#fff4e5;color:#6b3a00;border-radius:10px;padding:6px 10px;font-weight:600}.hc-alert.danger{background:#fde8e6;color:#7a1610}.hc-facts{display:grid;grid-template-columns:70px 1fr;gap:3px 10px;margin:0}.hc-facts dt{color:var(--muted);font-weight:600}.hc-facts dd{margin:0}.hc-notes{background:var(--field);border-radius:10px;padding:6px 10px;color:var(--ink-soft);display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}.hc-hint{font-size:11px;color:var(--muted)}@media(hover:none){.hover-card{display:none}}.census-board{display:grid;grid-template-columns:repeat(7,minmax(148px,1fr));gap:10px;overflow-x:auto;align-items:start;padding-bottom:6px}.census-col{background:#fff;border-radius:22px;padding:8px;display:flex;flex-direction:column;gap:8px;min-height:calc(100vh - 200px);border:2px solid transparent;transition:border-color .1s}.census-col.drop-over{border-color:var(--lagoon);background:#f6fbfa}.census-col-head{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:8px 10px;border-radius:14px;font-weight:800;font-size:14px;border-top:4px solid}.census-cards{display:flex;flex-direction:column;gap:8px}.census-empty{color:var(--muted);font-size:12px;padding:4px 10px}.census-card{display:flex;flex-direction:column;gap:3px;text-align:left;border:1.5px solid var(--line);background:#fff;border-radius:16px;padding:10px 12px;font:inherit;color:var(--ink);cursor:grab;box-shadow:0 1px 2px #10282b0d}.census-card:hover{border-color:var(--lagoon)}.census-card.selected{outline:2.5px solid var(--ink);outline-offset:1px}.census-card.caution{border-color:#e89a91;background:snow}.census-card.lifted{opacity:.4}.cc-top{display:flex;align-items:center;gap:5px;min-width:0}.cc-pet{font-weight:800;font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.cc-loc{margin-left:auto;font-size:11px;font-weight:800;background:var(--field);border-radius:999px;padding:2px 8px;white-space:nowrap}.cc-client{font-size:13px;color:var(--ink-soft)}.cc-reason{font-size:12px;color:var(--ink-soft);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.cc-foot{display:flex;flex-wrap:wrap;justify-content:space-between;gap:2px 6px;font-size:11px;color:var(--muted);font-weight:600;margin-top:3px}.cc-foot>span{display:inline-flex;align-items:center;gap:3px;white-space:nowrap}.cc-late{color:#b54708;font-weight:800}.stage-waiting .census-col-head,.census-pill.stage-waiting,.stage-btn.stage-waiting{border-color:#ff7a45}.stage-exam .census-col-head,.stage-btn.stage-exam{border-color:#4a9bea}.stage-treatment .census-col-head,.stage-btn.stage-treatment{border-color:#2fb3a3}.stage-surgery .census-col-head,.stage-btn.stage-surgery{border-color:#8a6ad8}.stage-recovery .census-col-head,.stage-btn.stage-recovery{border-color:#b06ac9}.stage-hospitalized .census-col-head,.stage-btn.stage-hospitalized{border-color:#d64535}.stage-ready .census-col-head,.stage-btn.stage-ready{border-color:#22a05a}.census-col-head{background:var(--field)}.census-pill{background:var(--field);border-left:4px solid}.stage-buttons{display:flex;flex-wrap:wrap;gap:6px}.stage-btn{border:1.5px solid var(--border);border-left-width:4px;background:#fff;border-radius:999px;padding:6px 12px;font:inherit;font-size:13px;font-weight:700;color:var(--ink);cursor:pointer}.stage-btn[aria-pressed=true]{background:var(--ink);color:#fff;border-color:var(--ink)}.confirm-box{background:var(--field);border-radius:18px;padding:14px;display:flex;flex-direction:column;gap:10px}.arrivals{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.arrivals li{display:flex;align-items:center;justify-content:space-between;gap:10px;border:1.5px solid var(--line);border-radius:16px;padding:10px 12px}.arr-main{display:flex;gap:10px;align-items:flex-start;font-size:14px}.arr-time{font-weight:800;min-width:64px}@media(max-width:860px){.census-col{min-height:240px}}.cc-top{flex-wrap:wrap;row-gap:3px}.cc-pet{white-space:normal;overflow:visible}.census-pill{border-width:1.5px;border-style:solid}@media(max-width:860px){.shell{align-content:flex-start}}.census-col-head{font-size:18px;padding:10px 12px}.census-col-head .tab-count{font-size:14px}@keyframes attention-flash{0%,to{box-shadow:0 0 0 2px #d64535,0 0 0 6px #d6453540;background:#fff4f2}50%{box-shadow:0 0 0 2px #d64535,0 0 #d6453500;background:#fff}}.census-card.attention,.board-card.attention{animation:attention-flash 1.2s ease-in-out infinite;border-color:#d64535}@media(prefers-reduced-motion:reduce){.census-card.attention,.board-card.attention{animation:none;box-shadow:0 0 0 3px #d64535;background:#fff4f2}}.cc-alerts{display:flex;flex-direction:column;gap:3px;margin-top:3px}.cc-alert{display:inline-flex;align-items:center;gap:4px;font-size:12px;font-weight:800;border-radius:8px;padding:2px 7px;align-self:flex-start}.cc-alert.ok{background:var(--field);color:var(--ink-soft);font-weight:700}.cc-alert.soon{background:#fff1e6;color:#8a3d0b}.cc-alert.due{background:#d64535;color:#fff}.cc-more{font-size:11px;color:var(--muted);font-weight:700}.room-timer{display:flex;align-items:center;justify-content:space-between;gap:10px;flex-wrap:wrap;background:var(--field);border-radius:16px;padding:10px 14px;font-size:14px}.room-timer.due{background:#fde8e6;color:#7a1610}.reminder-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px}.reminder{border:1.5px solid var(--line);border-radius:16px;padding:10px 12px;display:flex;flex-direction:column;gap:8px}.reminder.soon{border-color:#f5b98c;background:#fffaf5}.reminder.due{border-color:#d64535;background:#fff4f2}.reminder-main{display:flex;justify-content:space-between;gap:10px;align-items:baseline;flex-wrap:wrap}.reminder-label{font-weight:800}.reminder-due{font-weight:800;font-size:14px}.reminder.due .reminder-due{color:#b42318}.reminder.soon .reminder-due{color:#8a3d0b}.reminder-actions,.reminder-add{display:flex;gap:6px;flex-wrap:wrap;align-items:center}.reminder-add{margin-top:6px}.hc-reminders{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:3px}.hc-reminders li{border-radius:8px;padding:3px 8px;background:var(--field)}.hc-reminders li.soon{background:#fff1e6;color:#8a3d0b}.hc-reminders li.due{background:#fde8e6;color:#7a1610;font-weight:700}.hc-late{color:#b42318;font-weight:700}.board-view{position:fixed;top:0;right:0;bottom:0;left:0;z-index:100;background:#0f2427;color:#fff;display:flex;flex-direction:column;padding:18px 22px;gap:16px;overflow:auto}.board-head{display:flex;align-items:center;gap:18px;flex-wrap:wrap}.board-title{font-size:34px;font-weight:800;letter-spacing:-.01em}.board-count{font-size:22px;font-weight:700;color:#b7d3d0}.board-attention{font-size:22px;font-weight:800;background:#d64535;color:#fff;border-radius:999px;padding:4px 16px}.board-sample{font-size:14px;font-weight:800;color:#7a3410;background:#ffe4d7;border-radius:999px;padding:4px 12px}.board-clock{font-size:34px;font-weight:800;font-variant-numeric:tabular-nums}.board-exit{width:48px;height:48px;border-radius:999px;border:1.5px solid rgba(255,255,255,.3);background:transparent;color:#fff;display:inline-flex;align-items:center;justify-content:center;cursor:pointer}.board-cols{display:grid;gap:14px;flex:1;align-items:start}.board-col{display:flex;flex-direction:column;gap:10px;min-width:0}.board-col-head{display:flex;align-items:center;justify-content:space-between;font-size:30px;font-weight:800;padding:10px 14px;border-radius:16px;background:#ffffff14;border-top:6px solid}.board-col-count{font-size:26px;background:#ffffff29;border-radius:999px;padding:0 14px}.board-card{background:#fff;color:var(--ink);border-radius:18px;padding:14px 16px;display:flex;flex-direction:column;gap:6px;border:2px solid transparent}.board-card.caution{border-color:#e89a91}.bc-top{display:flex;align-items:center;gap:8px}.bc-pet{font-size:28px;font-weight:800;line-height:1.1}.bc-loc{font-size:18px;font-weight:700;color:var(--ink-soft)}.board-card .cc-alert{font-size:18px;padding:4px 10px;border-radius:10px}.board-card .cc-more{font-size:15px}.board-view .stage-waiting .board-col-head{border-color:#ff7a45}.board-view .stage-exam .board-col-head{border-color:#4a9bea}.board-view .stage-treatment .board-col-head{border-color:#2fb3a3}.board-view .stage-surgery .board-col-head{border-color:#8a6ad8}.board-view .stage-recovery .board-col-head{border-color:#b06ac9}.board-view .stage-hospitalized .board-col-head{border-color:#d64535}.board-view .stage-ready .board-col-head{border-color:#22a05a}.census-col-head{font-size:17px;flex-wrap:wrap;row-gap:2px;padding:8px 10px;line-height:1.15}.census-col-head .tab-count{font-size:13px;padding:1px 8px}.board-view{background:var(--page);color:var(--ink)}.board-count{color:var(--muted)}.board-exit{border-color:var(--border);color:var(--ink);background:#fff}.board-col-head{background:#fff}.board-col-count{background:var(--field)}.board-card{box-shadow:0 1px 3px #10282b14}.census-col-head{font-size:16px;padding:8px;gap:6px}